SHOCK COLLAR FAQ

Will the electric stimulation from a shock collar hurt my dog?
A shock collar should never be used at a setting high enough to cause your dog pain. While the shock is designed to be an unpleasant distraction, it certainly shouldn’t hurt your dog. When i doubt, use one of the lowest/least-intense settings.
How tight should the collar fit around my dog’s neck?
In order for stimulation to be consistent, the receiver needs to fit snug against your dog’s neck. If your dog isn’t responding to the signal, try tightening the collar a bit and ensure that the contact points are in place before trying a higher setting. If your dog seems uncomfortable or has trouble breathing, loosen the straps.
How do I know which setting to use?
We recommend consulting a trainer on correct usage. As a rule of thumb, you should always start at the lowest setting. At the right setting, your dog should respond with a prick of the ears or a slight twitch of the head or neck. If your dog yelps or shows any sign of physical distress, the setting is too high.
After fitting the collar, is it safe to cut straps that are too long?
While this is possible with some collars, others may have the receiver antennae placed within the strap. To avoid irreparably damaging the unit, we recommend carefully reading the manufacturer’s instructions before attempting to shorten the collar.

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